Queens College Helpdesk

Setting up Test Availability Exceptions Test Availability exceptions allow instructors to make special exceptions to the time limit or test availability f...

This guide will demonstrate how to delete content from the Content Collection. Note: Once an item is deleted from the Content Collection, it cannot be recov...

Access the course's Control Panel. Click Grade Center to expand the menu. Click Tests to view only tests in the grade center smart view. Locate ...

NOTE: Blackboard performance—especially on the Grade Center—is dependent upon the processing power of the computer you use. For optimal performance, before ...

Occasionally, a single student might need to re-take a test, but you don’t want to clear their attempt. To release it again to a single student, you must fi...

Sometimes a student submits work that is not acceptable for some reason. Normally our recommendation is to allow multiple attempts for submitting work. Howe...

  Step 1) Log into you’re the course that contains the material you want to copy. On the left hand control panel, click “Packages and Utilities” and then ...

Test results can be viewed and downloaded from the within the Grade Center. Instructors can view a record showing which students have completed their test, ...

Accessing Session Attendance Reports Session Reports give you an overview of when participants joined and left your sessions. It also gives you an idea of...

1. Go to the Full Grade Center 2. Locate the grading cell where the blue "In Progress" icon appears 3. Click the "In Progress" i...