QC Navigate is a predictive analytics and case-management tool that includes student-facing and faculty/advisor-facing components, to help students stay on track toward graduation through organized activities, communication, and tracking. The platform, developed by EAB - an education technology services and research company with which CUNY has contracted - leverages historical institutional data to develop risk profiles for individual students and to provide analytics to guide advising and decision-making. The Navigate platform can help staff and faculty identify students in need of support and steer them towards appropriate interventions. Faculty and professional advisors have the ability to add notes to a student's profile to ensure there is continuity from one session to the next and to communicate with other campus professionals serving the student. This coordinated care network helps manage significant caseloads more effectively.