Using Live Transcription in Zoom

The CUNY Zoom for Education conferencing platform now includes a feature that uses automatic transcription to turn the spoken word into text, in real-time, called Live Transcript.

The host of the meeting has the ability to enable live transcript for all participants. Participants have the option to customize their subtitles, view and save the transcript, and turn off the subtitles on their own screen.

Enable Live Transcription (One-Time Setup)

1. Navigate to cuny.zoom.us and sign in with your CUNY Login credentials (Username: Firstname.Lastname##@login.cuny.edu).
2. Click on Settings within the left-side menu.
3. Under the Meeting tab, select In-Meeting (Advanced).
4. Scroll down to Closed captioning and make sure that the Enable live transcription service to show transcript on the side panel in-meeting checkbox is checked off. If it is not, check it off and click Save.
5. If you would like meeting participants to be able to save meeting transcripts, make sure the Save Captions toggle is on.
   

Turn on Live Transcription in a Meeting

1. When in the Zoom meeting as the host, select the Live Transcript button in your host control bar.
2. Under Live Transcript, select Enable Auto-Transcription.
3. Meeting participants will see a “Live Transcript ON” message, and you will see the option to Disable Auto-Transcription, which you can do at any time.
   

Manage Subtitles and Transcript

When live transcriptioning occurs, subtitles appear at the bottom of the screen as the speaker talks. You can view the full transcript of the meeting from the moment the Auto-Transcription was enabled, including the speakers and timestamps. You can manage the subtitles and the transcript whether you are the host or the participant.

Click the Live Transcript button on your meeting control bar. If you are a participant, this button will not appear until the host has enabled the Auto-Transcription.