Queens College Service Desk

1 718-997-4444
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We are ITS. We are here to help.

COMMON
SOLUTIONS
HOW TO ACCESS FACULTY/STAFF EMAIL
 
HOW TO ACCESS STUDENT QMAIL

HOW TO ACTIVATE/UPDATE CAMS PASSWORD                                        HOW TO ACTIVATE YOUR CUNYFIRST ACCOUNT
HOW TO DOWNLOAD OFFICE 365 AS A STUDENT

HOW TO RESET YOUR CUNYFIRST PASSWORD

HOW TO LOGIN TO ZOOM VIA BROWSER

MULTI-FACTOR AUTHENTICATION (MFA) FAQ


HELP DESK
IN-PERSON
HOURS
Location: I Building Room 200

Phone: 718 - 997 - 4444
Email: support@qc.cuny.edu

MON - THURS:         9:00 AM - 4:00 PM
FRI - SUN:                 Closed


Hours subject to change, please check your Queens College email account regularly for updates

For in-person assistance at the Service Desk, book an appointment here: ITS Service Desk Bookings 

For in-person assistance at the Qcard Office, walk-ins are welcome.

For Media Services Event Support, submit a request here:
ITS Media Services Bookings

Help Desk responds to issues regarding:

◆ CAMS/QS Username
◆ QCard
◆ Blackboard
◆ Office 365
◆ CUNYFirst
◆ QC Wireless Access
◆ Hardware (QC-Owned ONLY)
◆ Software (QC Installed)
◆ Computer Updates
◆ Computer Hardware Quotes/Specs