Activating your Student Email (Qmail) and setting up MFA

1. Go to outlook.office.com. Enter your QC Qmail email address then click Next

Outlook Login

Note: Your QC Qmail email address is always your CUNYfirst username followed by @qmail.cuny.edu

For Example: Jane.Doe00@qmail.cuny.edu. Do not use @login.cuny.edu

2. Enter your CUNYfirst password then click Sign In.

enter password

3. You will be prompted to secure your account, click on Next

secure account

4. Click on the appropriate link to install the Microsoft Authenticator app on your mobile device first. Once the app is installed click Next

Note: Google Play is for Android devices. AppStore is for Apple devices.

Authenticator

5. Follow the on screen instructions to setup your account in the Microsoft Authenticator app, click Next when ready.

Add account

Note: If your mobile device prompts for camera access during this step, please click on Allow.

6. A QR code is presented on your screen. Scan it with your Microsoft Authenticator app from the previous step then click Next

7. A push notification will be sent to your device prompting to enter a number. Enter the same number you see on your screen on the Microsoft Authenticator app prompt and click Yes

8. Your authentication method has been successfully added. Click on Done and your QC Qmail email will load.

Note: You may see a prompt asking to Stay signed in. Choose Yes if you are using your own personal device. Choose No if the device you are using is being shared with other users.

Congrats, you have successfully signed into you QC Qmail email account.