Set Up Queens VPN at Home (Windows)
Before downloading/installing the Queens VPN, you must first set up your CUNY Login MFA
Install the VPN client (PaloAlto GlobalProtect) on your PC
Open the web browser and type in the following website in the address bar: https://gpvpn.qc.cuny.edu
Input your CUNY Login credentials to login
If you are prompted to share your location with ssologin.cuny.edu, click Allow:
Click on the Enter OTP from device link corresponding to the friendly name you set up for CUNY Login MFA.
In the Enter OTP from the registered phone field, enter the one-time password code and click Verify. Do not enter spaces.
To verify what version of Windows, go to Start > Settings > System > About (Refer to Appendix).
Click on the corresponding link to download the VPN client installation file:
“Download Windows 32 bit GlobalProtect agent” for Windows 32 bit version (GlobalProtect.msi)
-OR -
“Download Windows 64 bit GlobalProtect agent” for Windows 64 bit version (GlobalProtect64.msi)
Click to install the agent on your PC. The installation requires administrator privilege. This is a local administrator for your computer, and not a QC administrator.
Keep all the default settings, click “Next”
Keep all the default settings, click “Next”
Keep all the default settings, click “Next”
Close the dialogue windows after the installation completed, and close the browser.
Configure the VPN client (PaloAlto GlobalProtect) on your PC.
Input the portal address “gpvpn.qc.cuny.edu”, and click “Connect”
When prompt, input CUNY Login Credentials
Click on the Enter OTP from device link corresponding to the friendly name you set up for CUNY Login MFA.
In the Enter OTP from the registered phone field, enter the one-time password code and click Verify. Do not enter spaces.
A New Tab will open in your browser. Click "Open GlobalProtect" in the popup browser tab.
Important Note: You must click this popup prompt twice. The second prompt will appear a few seconds after the first, in a new tab.
Important Note: You may need to wait a couple seconds for a successful connection after clicking on the second "Open GlobalProtect" prompt.
After successfully authenticated, the PC is now connected remotely to QC network via VPN
At the bottom right hand corner, you will see this icon 
, showing that the VPN is connected.
Appendix:
To verify what version of Windows, go to Start > Settings > System > About
Prepared by ITS
Date: 02/04/2025