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How to Change your Multi Factor Authentication Device/Method

Modified on: Thu, Oct 12 2023 12:59 PM
How to Change Multi Factor Authentication Method

Visit: https://portal.office.com from your web browser

Web browser toolbar login at https colon forward slash forward slash portal dot office dot com

Login with your CUNYfirst username

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Login with your CUNYfirst credentials on the CUNY Web app Login Page

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Click through your Multi Factor Authentication pop up (note that your default authentication method will populate here)

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Click on your initials (or your profile pic if you uploaded one) in the upper right corner on your OUTLOOK Toolbar

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Click on the blue View Account below your name

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Click Update info in the security info panel

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Click on Blue Change selection under the default sign in method 

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If you are choosing to Authenticate by Phone, enter the number you wish to use, then select TEXT or CALL, then click NEXT

Note - Do not use your office number/extension

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You will get a CALL or TEXT with your six-digit code or to click “#” to Authenticate

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Click DONE 

 

Draft 1.0 

Martine Ortiz 

(Wayguard Wong)

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