How to Change Multi Factor Authentication Method
Visit: https://portal.office.com from your web browser
Portal site
Login with your CUNYfirst username
Username
Login with your CUNYfirst credentials on the CUNY Web app Login Page.
Login Credentials
Click through your Multi Factor Authentication pop up (note that your default authentication method will populate here.
Authentication
Click on your initials (or your profile pic if you uploaded one) in the upper right corner on your OUTLOOK Toolbar.
Initials
Click on the blue View Account below your name.
View Account
Click Update info in the security info panel.
Update
Click on Blue Change selection under the default sign in method.
Change
If you are choosing to Authenticate by Phone, enter the number you wish to use, then select TEXT or CALL, then click NEXT.
Authentication
You will get a CALL or TEXT with your six-digit code or to click “#” to Authenticate.
Code
Click DONE.