Using Live Transcription in Zoom

The CUNY Zoom for Education conferencing platform now includes a feature that uses automatic transcription to turn the spoken word into text, in real-time, called Live Transcript.

The host of the meeting has the ability to enable live transcript for all participants. Participants have the option to customize their subtitles, view and save the transcript, and turn off the subtitles on their own screen.







Enable Live Transcript as a host


View subtitles

Hide subtitles

View and save full transcript


Customize subtitle size



Enable Live Transcription (One-Time Setup)


  1. Navigate to and sign in with your CUNY Login credentials (Username:
  2. Click on Settings within the left-side menu.
  3. Under the Meeting tab, select In-Meeting (Advanced).
  4. Scroll down to Closed captioning and make sure that the Enable live transcription service to show transcript on the side panel in-meeting checkbox is checked off. If it is not, check it off and click Save.
  5. If you would like meeting participants to be able to save meeting transcripts, make sure the Save Captions toggle is on.
    Zoom Settings enable Live Transcription



Turn on Live Transcription in a Meeting


  1. When in the Zoom meeting as the host, select the Live Transcript button in your host control bar.
  2. Under Live Transcript, select Enable Auto-Transcription.
  3. Meeting participants will see a “Live Transcript ON” message, and you will see the option to Disable Auto-Transcription, which you can do at any time.
    Graphical User Interface to enable/disable Live Transcript feature




Manage Subtitles and Transcript


When live transcriptioning occurs, subtitles appear at the bottom of the screen as the speaker talks. You can view the full transcript of the meeting from the moment the Auto-Transcription was enabled, including the speakers and timestamps. You can manage the subtitles and the transcript whether you are the host or the participant.

Click the Live Transcript button on your meeting control bar. If you are a participant, this button will not appear until the host has enabled the Auto-Transcription.

Graphical User Interface to access Live Transcript Settings

  • Show Subtitle/Hide Subtitle will toggle the subtitles on your screen on and off.


  • View Full Transcript/Hide Full Transcript will open and close the full transcript of the meeting complete with speakers and timestamps of each subtitle. You are able to search the transcript by key words, access it even when the Auto-Transcription is disabled by the host, and save it as a .txt file if the host has enabled the Saved Captions option in the settings.
    Menu to Save Transcript


  • Subtitle Settings… will open your Zoom settings window to the Accessibility tab. You will be able to adjust the subtitle font size between normal, medium, and large.
    Menu to increase Closed Caption, Subtitle Text Size