TRACKING AN EMAIL

1. Select NEW EMAIL

new email

2. Select OPTIONS

select options

3. Check REQUEST A DELIVERY RECEIPT or REQUEST A READ RECEIPT

check box

4. Click downward arrow to select IMPORTANCE and SENSITIVITY

click downward arrow

5. The MESSAGE OPTION DIALOG BOX will appear.

message OPTion box

6. Select IMPORTANCE

slect importance

7. Select level of IMPORTANCE- NORMAL, LOW, HIGH.

select level of importance

8. Mark your email as Normal, Personal, Private, or Confidential

Select SENSITIVITY

select level of Sensitivity

9. Select level of SENSITIVITY-NORMAL, PERSONAL, PRIVATE, CONFIDENTIAL

level of sensitivity

10. Select CLOSE