Auto-forwarding of email from CUNY email systems to non-CUNY email addresses is prohibited by CUNY Security Policy. For more details, see the policy available here: http://qc.cuny.edu/?id=2K2S
Queens College began enforcing this policy on Wednesday, May 4, 2016. All messages auto-forwarded to non-CUNY addresses will be returned to the sender (bounced). This will continue until auto-forwarding rules are disabled or removed.
Instructions to remove auto-forwarding rules for Outlook and OWA are here: http://qc.cuny.edu/?id=PX9J
Alternatives to auto-forwarding are using OWA (webmail) at http://mymail.qc.cuny.edu or configuring your email client(s) to retrieve email from the college email system. Instructions for supported email clients are under the section titled “Configure MyMail on a third party client” here: http://qc.cuny.edu/?id=HVKH
If you have questions or need assistance after reading the instructions, please call the Helpdesk at (718)997‐4444.