Before installing the VPN client, please see the list below for compatible MacOS


10.14 Mojave
10.15 Catalina
10.16 Big Sur 
11.0 - 11.4 Big Sur


Find out which macOS your Mac is using


Install the VPN client (PaloAlto GlobalProtect) on your PC 


Open the web browser and type in the following website in the address bar: https://gpvpn.qc.cuny.edu
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Input just your QC username (Ex. JSmith) and password to login for downloading the client installation file

 

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Click on the corresponding link to download the VPN client installation file: “Download Mac 32/64 bit GlobalProtect agent” for Mac computer
(GlobalProtect.pkg)


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Click on the Downloads folder in the dock to see the downloaded package. Install the package.


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Select “GlobalProtect”, DO NOT select “Uninstall GlobalProtect”. Click “Continue”


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Keep all the default settings, click “Install” to start the installation. 



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Remarks: The installation requires administrator privilege. This is a local administrator for your computer, and is not QC username and password.



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Close the dialogue windows after the installation completed, and close the browser.


If you are stuck on a "connecting" screen, you might need to allow the program to run. In order to do so: Go to System Preferences, Security & Privacy, General and select Allow and then close the Security & Privacy window.



Login and Connect the VPN client (PaloAlto GlobalProtect) on your Mac
(The VPN agent can be found under “Applications” and small globe icon on the top menu bar)


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Input the portal address “gpvpn.qc.cuny.edu”, and click “Connect”


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When prompt, input just your QC username (Ex. JSmith) and password for authentication



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After successfully authenticated, the Apple Computer is now connected remotely to QC network via VPN