Set Up Queens VPN at Home (Mac)

Before installing the VPN client, please see the list below for compatible MacOS

13.2.1 Ventura

14.7.1 Sonoma

15.1.1 Sequoia

Install the VPN client (PaloAlto GlobalProtect) on your PC

Open the web browser and type in the following website in the address bar: https://gpvpn.qc.cuny.edu
Login Credentials

Input just your CUNYFirst username (Ex. Joe.Smith01@login.cuny.edu) and password to login for downloading the client installation file

Download

Click on the corresponding link to download the VPN client installation file: “Download Mac 32/64 bit GlobalProtect agent” for Mac computer
(GlobalProtect.pkg)

Downloaded Package Screen Shot 2018-07-26 at 11 Install GlobalProtect

Click on the Downloads folder in the dock to see the downloaded package. Install the package.

Install GlobalProtect

Select “GlobalProtect”, DO NOT select “Uninstall GlobalProtect”. Click “Continue”

Install

Keep all the default settings, click “Install” to start the installation.

Screen Shot 2018-07-26 at 11 Install Software

Remarks: The installation requires administrator privilege. This is a local administrator for your computer, and is not QC username and password.

Screen Shot 2018-07-26 at 11 Successful

Close the dialogue windows after the installation completed, and close the browser.

Once you have installed the program you should get a system message asking for permission to use the GlobalProtect extension. Please click Allow to continue

GlobalProtect Extension

If you are stuck on a "connecting" screen, you might need to allow the program to run. In order to do so: Go to System Preferences, Security & Privacy, General and select Allow and then close the Security & Privacy window.

Security & Privacy

Login and Connect the VPN client (PaloAlto GlobalProtect) on your Mac
(The VPN agent can be found under “Applications” and small globe icon on the top menu bar)

Screen Shot 2018-07-26 at 2 Connect

Input the portal address “gpvpn.qc.cuny.edu”, and click “Connect”

This will open a browser window. When prompted, please input just your CUNYFirst username (Ex. Joe.Smith01@login.cuny.edu) and password.

A New Tab will open in your browser. Click "Open GlobalProtect" in the popup browser tab.

Important Note: You must click this popup prompt twice. The second prompt will appear a few seconds after the first, in a new tab.

GlobalProtect

Important Note: You may need to wait a couple seconds for a successful connection after clicking on the second "Open GlobalProtect" prompt.

Connected

After successfully authenticated, the Apple Computer is now connected remotely to QC network via VPN